We at mycloud hospitality recently collaborated with Adele Gutman, one of the Top 25 most outstanding minds in hospitality sales & marketing honored by HSMAI!

As VP of the library hotel collection, Adele and her team has earned

  • #1 highest guest satisfaction rating in the world of luxury hotel brands receiving a 96.1 Global Review Index!
  • #1 Hotel in the world on Tripadvisor 2017!
  • All four top spots in New York City on Tripadvisor for over a decade!

mycloud offers one of the most advanced integrated hospitality technology platforms, it offers the capability to efficiently integrate with other third-party systems that your hotels may use for reputation and social sentiments. When you use mycloud, you are confident that your choices will not be constrained. It can help you in providing a better customer experience and optimizing your online hotel reputation to reach TripAdvisor’s #1 hotel in the world.

What’s inside the guide?

  • Importance of Hotel Reputation Management.
  • Reputations Impact on Customer Decision Making.
  • Key tools that will help you get a review.
  • Why responding to every review matters.
  • How to get a 5-star rating from your hotel guest.

Download this useful guide which can help you in providing a better customer experience and optimizing your online hotel reputation to reach TripAdvisor’s #1 hotel in the world.