• Create a systematic, process-driven approach to Channel sales outreach and relationship management.
• Identify and source Channel partner opportunities through inbound lead follow-up and outbound cold calls, emails and client visits
• Research resellers/partners, identify key players and generate interest.
• Collaborate with senior management and other marketing teammates to align our internal goals with new and existing reseller/partner relationships.
• Negotiate and finalize deals in accordance with company’s contract guidelines and policies.
• Deliver a great experience to our new and existing resellers/partners when working with our organization – you will represent our brand and be our Channel sales’ liaison internally.
• Forecast, measure, and report the results of various projects with resellers/par tners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships.
• Keep a great ongoing relationships with current resellers/partners and offer new ways to grow the partnership.
• Build the organizational network by through targeted outreach and strong project planning.
• Liaise with partners to solve issues, communicate needs and create synergy.
• Deliver reseller/partner sales and services training sessions.
• Develop reseller /partner marketing plans and events.
• Ensure reseller/partners comply with contract terms.
• Strategize around reseller/partner management and build sales through partners.

• Responsible for achievement of sales budget of own H.Q. monthly
• Implementation of sales and marketing strategies
• Product demos online and offline
• Maintain discipline, timely reporting, updated client list, strictly following the work norms of the company
• Competitors and own strategic feedback to management.
• Coordination with other teams to create a good atmosphere
• Seek help of seniors to convert difficult customers

Exciting hospitality software company is looking for customer facing Trainee- Executives in Customer Success (Marketing, Sales and Customer Service). All roles are based in our London office with full time employment opportunities at the end of a successful traineeship period.

Smart, young, ambitious and hardworking Trainee – Executives, Customer Success
to join us in a fast, fun environment and help shape the future of the company. As early starters you will receive complete and thorough product training and start working across sales, marketing and customer support under guidance of our friendly managers.
The internship will cover hands on work experience in one or more departments and successful candidates will be confirmed as members of the Customer Success team.
We are looking for exceptional people with the following attributes:

Fresh and experienced graduates are welcome to apply for these positions. We offer flexible timings suited to the US and European markets and this also allows candidates yet to complete college apply.
What you’ll learn/gain from this experience

Candidates joining the Prologic First – mycloud trainee program will gain valuable, hands on experience in one or more of the customer success roles – Marketing, Sales and Customer Service. We see these roles fitting perfectly in the consumer life cycle of taking a prospect, turning him / her into a customer and finally converting him into one of the brand’s valuable advocates. We are hiring trainees with the objective of bringing on board bright, young and ambitious people who we expect will shape the future of mycloud an be future leaders.

• Ability to interact with customers in target markets – USA, UK, Europe, Middle East, and schedule product demo appointments, prospecting mostly via cold calls and limited digital marketing
• Educating customers and yourselves about technology on the cloud and innovations in hospitality
• A genuine interest in travel, meeting people and having fun, interesting conversations and discussions
• Awareness of digital marketing, social, blogging, design – Marketing roles
• A passion to help others, solve problems with a smile
• Keen listening and understanding
• Crisp, clear English is mandatory for all roles, additional language proficiency will be an advantage
• Friendly, cheerful, easy to get along with personality
• Team player with an ability to work in a multi-cultural environment
• Knowledge of any one of Latin American and European languages is must and multiple languages is preferred
  We prefer candidates who are currently in the UAE and have no immediate plans to relocate. Candidates should be on a college / dependent visa and have no objection to transfer to a company visa once they have accepted permanent positions at the end of the internship period.

• Own Customer Relations during the entire Life Cycle of the Client.
• Onboard new accounts, provide training, refreshers to new or old accounts.
• Product demos online and offline.
• To resolve all client queries over Mail/Chat/Skype.
• Foster and create a Win-Win relationship with new and existing customers.
• Help with and coordinate with customers with respect to renewals and payments.
• Periodic account reviews with reporting manager on service issues, revenue, profitability, run rate gaps and actionable plans.
• Maintain internally agreed SLA figures.
• Adhere to, and contribute to the development of support processes, procedures and standards.
• Maintain discipline, timely reporting, update client list, strictly following the work norms of the company.
• Coordination with other teams to create a good atmosphere.

• You know how to operate in small businesses that are ambitious and yet how to manage and workaround operating constraints when things are not perfect.
• You carry 5-8 years of sales experience with SaaS/Technology products/B2B sales
• Strong problem solving and ability to work with CXO’sExcellent communication
• Position the team to grow successfully beyond its current targets, increasing the revenue of the team year on year.
• Operating in a high-growth environment, this will likely be achieved by defining a clear and compelling plan.
• Effective prioritization, translating business objectives into specific goals for the given area.
• Identifying new opportunities in industry verticals and driving expansion into them.
• Applying internal and external C-level resources to build a compelling, consistent vision for our customers.
• Cross-functional engagement with Sales, Sales Engineering, Partner Alliances, Services & Employee Success.
• Defining a clear and compelling annual plan, driving a culture of strong execution, orientation towards developing new customer accounts, expanding existing ones and ensuring high retention rates on existing accounts.
• Managing the AE’s to help drive and close both strategic/complex deals as well as regular run rate smaller deals.
• Development of the team, including recruiting, hiring and training new account executives on the sales process.
• Driving operational rigor: Overseeing the full cycle of sales: from developing sales campaigns, demand generation.
• Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results.

• Create a systematic, process-driven approach for Hotel Outreach and Relationship Management
• Identify and source Sales opportunities: Research Current and Upcoming Hotels, identify key players and generate interest.
• Negotiate and finalize deals in accordance with the company’s contract guidelines and policies.
• Achieve Hotel Tech Sales Targets – Market mycloud’s Property Management Software to Hotels
• Keep great ongoing relationships with current resellers/partners and offer new ways to grow the partnership